The following testimonials are from valued InterContinental Adelaide guests.
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The journey was smooth and seamless from start to finish.
With reference to the above matter, we are writing a note of thanks and appreciation to all we communicated with concerning the management of our function at the Intercontinental Adelaide, Atrium Lounge on Good Friday 25th March 2016.
The journey was smooth and seamless from start to finish.
From our first contact with Zak Soliman discussing the Engagement and suggestion of The Atrium Lounge being a possibility, then being referred through to Lauren Vo, and Cassandra Coggins, discussion with Tony Hart (and yourself), and finally Branden and great staff on the night , it was a pleasure to deal with all.
The night was as wonderful event as planned. Our guests had nothing but praise for the whole evening, way beyond their expectations.
As a cocktail event, the food menu was plentiful and of exceptional quality, “delicious” was the overall feedback.
The beverage package was also considered by all as being comprehensive and well received on the night.
We had many compliments on the beautiful, overall layout of the Atrium Lounge, the decorations, the Service of food and beverage in the Atrium Lounge on the night – being exceptionally well staffed from the bar, within the room and at the Live Station.
The fabulous band supplying entertainment – was appropriate, of great quality, tight, professional and thoroughly entertaining throughout the night , many thanks to Tom from Shine Productions.
Branden did a wonderful job managing the event on the night, never flustered, quickly attending to a couple of small issues during the night and communicated well with us from commencement to official closure of the night.
So once again many thanks for your kind assistance during this time. I am sure we will do it all again.
I wouldn't hesitate in recommending my family and friends to host a memorable event at InterContinental Adelaide
Thank you to you firstly Christine, if it wasn’t for you and your kind assistance to work in with our budget, and allow us have the complete fairy tale ballroom reception, that I in particular dreamed of having for my daughter. So a great big hug to you and a massive thank you.
Thank you to all your wonderful caring staff in particular Agnes her kind and caring assistance was amazing.
Thank you to Cameron from Staging connections, oh my god when I first walked into that ballroom on Saturday night, and saw the most elegant sight in front of me, I struggled to keep my tears back. There it was for all to see.. my own dream come true. Thank you, thank you, thank you xoxo
Thank you to the chef, amazing, delicious food, and prepared to perfection.
Thank you to everyone that assisted on the night.
Lastly my loving thanks goes to our beautiful, bright bubbly, amazing, super-efficient, talented wedding coordinator Dee, she is one of a kind, and a wonderful asset to the Adelaide InterContinental. I know that I was pretty much super organised, but to have Dee’s amazing back up, has made our family wedding a most joyous memorable event. Dee’s skills are so talented. Right from the very first meeting with Dee, both Amy and I hit it off and Dee was able to see in her heart and mind, exactly what we were after.
Thank you again to the Adelaide InterContinental, I would not ever hesitate in recommending my family and friends to host a memorable event in one of the most perfected, outstanding hotels in South Australia.
Very friendly and helpful check in to check out
Helen and I would like to express our gratitude to you for the assistance you rendered to make last weekend a success for us and the family. Having been involved (in my earlier life) in arranging large and small functions etc I know the value of detail and a ‘go to’ person. Your efforts on our behalf assisted to make a couple of ‘oldies’ very happy.
We found all the staff very friendly and helpful from the moment of check in to check out (same person each time – a tall young lad).
The staff in the Atrium looked after us well in spite of a busy time in the bar; the maitre ‘d, hostess, and chef in Shiki were very welcoming and professional in the approach; your suggestion to use the private dining room for breakfast was a good one – our noisy group did not disturb your other guests – and Jimmy provided excellent service.
We very much appreciated the complimentary bottle of wine in our room and the champagne in Shiki was also welcomed.
Once again, many thanks for your assistance (including laying out the place cards for dinner).
The conference was a great success for us and our guests were full of praise for the service they received
I want to express my sincere thanks to everyone at the InterContinental Adelaide, for the outstanding service extended to USANZ and our international guests last week. The conference was a great success for us and our guests were full of praise for the service they received from all the hotel staff. The ‘meet and greet’, seamless check in and the level of attention by your staff was faultless. The USANZ conference has a global reputation for ensuring our guests are looked after, the service provided by your hotel has ‘raised the bar’ even higher, many thanks.
By the way, the room I had was very quiet!!
Urological Society of Australia and New Zealand
The wedding would not have been this special without the assistance of the staff at the InterContinental
I would like to thank you both for everything you did to make Travis and Fahriya’s wedding day very special. The wedding was organised in a very quick time and thanks to both of you and your teams for making this day momentous and extremely enjoyable. The wedding itself went off without a hitch, the food was fantastic, the function area was beautiful and so well organised, the staff were extremely helpful, the guests commented on how nice the food was and what a lovely venue to hold the wedding. We certainly would recommend the Intercontinental to our friends and family.
Once again thank you, the wedding would not have been this special without the assistance of yourselves and the staff at the Intercontinental.
The professionalism of all the staff at InterContinental Adelaide is to be commended
Dear Colin McCandless,
In August 2014 we tentatively booked a suite online at InterContinental Adelaide to have our wedding in a special place.
Some time later we visited to see if we could actually view the suite. Front of house staff were most helpful and showed us several suites,and we were able to make a firm decision to go ahead with our plans. Staff asked if there was a special occasion for our booking and we said that we planned to marry there. This lead them to let us know that the hotel was able to help and plan for occasions like this. There and then we were introduced to Christine Rentis who explained how her department would work with us and ball started rolling.
In January 2015 contracts were signed with menus and drinks discussed. We were then introduced to Emma Fettke who arranged the whole event.
The day of the wedding every thing was in place and was the making of a very memorable day for us both.
The professionalism of all the staff at InterContinental Adelaide is to be commended, in particular the assistance and organisational skills of Emma and our butler Agnes is to have special mention. Nothing was too much to do for them and made the day so special.We would not hesitate to recommend the service to others, well done.
If I was allowed two observations I would ask that the wine glassware be raised to five star status in keeping with the hotel status, and secondly we found the air-conditioning/machinery noise to be a little louder than expected, otherwise the experience/occasion was fantastic, thank-you very much.
Andree and Anthony Ordelman.
The team were wonderful in the lead up to the event
I hope that you’ve been well.
I just wanted to send an email to say thank you for all your assistance and support throughout the 2015 National Conference.
Yourself and the team were wonderful in the lead up to the event and we were so happy with how versed you were with regards to our group once we met you onsite.
Although the hotel was extremely busy with all of those crazy cricket fans, our guests were still very well looked after.
Thank you again and hopefully Axis can continue their relationship when we return to Adelaide in a couple of years’ time.
All the best,
Such a wonderful and memorable experience
I am writing to you to express my sincere gratitude and thanks for the wonderful and beautiful staff who assisted us in our wedding arrangements for our son and daughter in law on Saturday 6th December 2014.
From the very first moment we met Christine Rentis it was an absolute pleasure and delight to deal with her as she made our experience a wonderful and memorable experience.
Christine then introduced us to Sarah Halliday (as she had been promoted to another role) who took over the wedding function and again it was an absolute pleasure and delight to deal with Sarah as she continued in the same manner as Christine.
At the food tasting we were also introduced to Zac Soliman (banquets manager) who looked after us during the tasting and subsequently at the wedding.
On the day of the wedding I was extremely impressed with the level of professionalism, courtesy and willingness to assist wherever necessary to ensure that all went well for the function.
The function went off extremely well with all of your staff working professionally and efficiently with a pleasant smile.
The food and service was excellent and my wife and I would like to personally thank Christine, Sarah, Zak and all of the wonderful staff who made the event such a wonderful and memorable experience.
I have no hesitation whatsoever in recommending the Intercontinental Hotel to other people in order to arrange for any function.
With warmest regards,
Robert Raslan Consulting
It was a fantastic few days
I just wanted to say a HUGE Thank you to you and your team for all of your help with Frontliners… it was a fantastic few days and it was lovely to hold such a great event in Adelaide. Adelaide is truly an amazing city and always love to visit… and certainly got to see a couple of new areas which is great.
Everything ran so smoothly and all seemed to work fantastically so hopefully all good at your end too!
Take care and thanks so much again for a great few days and for all of your help, and hope that our paths cross again in the not too distant future!
Spectacular World Travel
We really enjoyed our day spent at Shiki undertaking the mystery box challenge
I thoroughly enjoyed my night, and the staff that were involved were very thoughtful, caring and accommodating
I’m writing to you to express how overly pleased I was with the service that I was given at and prior to my 21st birthday dinner and after dinner cocktails held on the 16th August 2014.
Firstly, I would like to thank Michael Chapman, who assisted me months before the event with restaurant queries, many emails were exchanged. Two weeks before the event, I visited the hotel to pay the dinner deposit and to sort out final arrangements. I was greeted by very friendly staff in the restaurant who directed me to Michael. Michael then proceeded to go through the seating arrangements for the night and educated me more on the restaurant itself. He then accompanied me to the reception desk where I was introduced to Morgan Stephenson. Morgan was very helpful to set up my deposit to be paid and to assist with any additional queries I had about the evening. At any time that I came across any issue in the two weeks leading up to my event, I called Morgan and he would get back to me with a desirable solution within that day.
On the night, I was greeted with big smiles at the reception desk. I was pleased that I was able to check in early, as per a prior arrangement with Morgan, and to my surprise, I was also upgraded to a Riverview Room on the 18th floor. The staff expressed their excitement for the night and couldn’t wait to see myself and my guest arrive in our formal attire.
Upon arrival to my room, there was a knock at the door. One of the staff came to deliver a bottle of wine and a very lovely letter from Morgan. This made me feel comfortable and welcomed to the hotel, and made me feel like I was really valued.
When I arrived at the Riverside Restaurant, I met with Hayley Norman, who had already started greeting and seating my guests. Hayley was very patient with the seating arrangements. Throughout the dining experience, she was very helpful, and continued to check up on myself and my guests that all was going well, which I appreciated greatly. The food on the night was delicious and everyone was pleased with the table service.
After dinner, my guests and I moved over to the Atrium lounge for after dinner cocktails. The lower area had been reserved for my party, and the seats arranged accordingly. Claude Mariquit was Bar Supervisor on the night and was attentive. Claude also helped to organise the food platters for the night. He introduced me to Kiren Vythilingam who was very caring. Throughout the duration of the night, he spoke to me to check everything was going as planned, and to ensure that I was being looked after.
Finally, I would just like to say that I thoroughly enjoyed my night, and the staff that were involved were very thoughtful, caring and accommodating. I would like to particularly express my gratitude to Morgan. I truly believe that Morgan’s exceptional customer service, genuine care and, calming and reassuring smile was what made my special night stress free and enjoyable.
I cannot sing the praises of the InterContinental and your event management enough
Hello Sarah and Jacki,
Thank you so much for your cooperation, suggestions and advice in all my preparations for Richard’s 80th party. I cannot sing the praises of the InterContinental and your event management enough, and you yourselves have both been most helpful, courteous and professional.
I would like you to compliment the Chef who provided our afternoon tea, Kelsie, Agnes, all your ‘non-singing’ waiting staff, and special thanks to all for cooperating with The Three Waiters whose performance was the highlight of the afternoon. (For those staff lucky enough to be there I hope it was fun to see and hear.)
All in all I could not have asked for a better outcome on the day. Richard was absolutely thrilled, as were our guests who have been expressing their appreciation in thank you emails today. I have no hesitation in recommending you and the beautiful Blake’s Room for future events.
Thank you for your over and above efforts to get our Annual Conference over the line
Just a brief note to say thank you for your over and above efforts to get our Annual Conference over the line. Not only did it appear seamless from to our participants, but the high quality of food, accommodation and service was certainly commented on by everyone across the board.
In particular, Christine, Alicia, Cameron, Zac, Van, Agnes and all their staff that we met on the Wednesday. Everytime I needed to call on one of them for assistance, the response was immediate and extremely professional. The front of house staff were exceptional in being able to process such a large number so seamlessly. WELL DONE TO EVERYONE! Please pass on my sincere congratulations and thanks for making Karen and I look good!
The Nova Group of Companies
The InterContinental Adelaide team has been one of the very best we have worked with
The InterContinental Adelaide team has been one of the very best we have worked with. Managing many events around the country each year it is noticed when a hotel stands out and the InterContinental Adelaide did just that. The team were dedicated to our event as much as we were and the result was a stunning event that will be remembered by the 300 guests for a long time. Christine, Zac and Kyall from Staging Connections helped us create an event that has received only complimentary feedback and has raised the bar for our events to come. We thank you all for all of your hard work and efforts and hope to see you all again soon.
Thanks for making our wedding day an enjoyable experience
Our event held in the Banksia room yesterday went off without a hitch.
I just wanted to touch base with you to pass along a big ‘thank you’ to you and your fellow colleagues. Our event held in the Banksia room yesterday went off without a hitch. Zack and his staff who worked the actual function were very professional, courteous and extremely accommodating to what we required on the day. There were comments made to me at the end of the day as to how quiet and efficient the staff were while serving food or collecting plates after the meal, which allowed the speaker(s) to continue without interruption. Compliments need to also be passed along to the chef for not only serving some amazingly tasty food but for being flexible with the serving times – we’ll blame that one on the guest speaker for being 20 minutes late! A special ‘thank you’ to you Christine for making the planning of this event smooth sailing……….Keep doing what you’re doing – it works!
And to all other staff who assisted with our function on the day “thank you”. We’ll definitely be in touch with any future events!
Institute for International Trade, The University of Adelaide
InterContinental Adelaide continues to be our first choice location for all our events.
InterContinental Adelaide continues to be our first choice location for all our events. Their consistent high levels of professional and friendly service compliment the excellent food. I’m delighted to showcase InterContinental Adelaide’s services to our Trustee’s and Members and wouldn’t hesitate to recommend the hotel to other businesses.
State Manager CEDA
The Sturt Football Club has held hundreds of functions for over 110 years
The Sturt Football Club has held hundreds of functions for over 110 years – and in recent times our major events have been conducted at a range of premium venues around Adelaide. We now deal exclusively with the InterContinental! Their level of service and their commitment to tailoring the experience to the client’s needs leaves the vast majority of their competitors in their wake. They care about the outcome and your experience – a most refreshing and engaging approach compared to some. We feel like we are part of their team now, and look forward to working with them well into the future.
CEO Sturt Football Club
Thank you so much for everything you have done to make our special day so wonderful.
Thank you so much for everything you have done to make our special day so wonderful. We have felt so confident in your skills and ability from the first time I met you and your professionalism and kindness has carried through all of our meetings and contacts.
InterContinental is lucky to have you! We think you’re great!
Thank you for all your assistance and planning for our wedding
Thank you for all your assistance and planning for our wedding. You helped to make our day one that was truly magical and perfect. Thank you to you and your great team.
Thanks for all of your help with our wedding
Thanks for all of your help with our wedding, we were thrilled with how the day turned out and how the room looked. We have had many comments from our guests about how the room looked, the service and the food.
Event planning has been nothing short of superb
Event planning has been nothing short of superb. We had several non-standard requests (non-alcoholic wines, Dabkeh dance, halal food, etc.) and the event planner was able to respond positively to all of them. My partner and I have been thrilled with the level of service provided.
Planning was clear & concise, and clarifications were given quickly when needed. Our “special requirements” were agreed to after some consultation with management.
We found the reception to run extremely smoothly, and the food was fantastic. The room was superb, and the breakfast the next day was great. We are thoroughly satisfied with the reception.
We would not hesitate to recommend the InterContinental for any event.
The event was great, I would book it at the Intercontinental again
The event was great, I would book it at the Intercontinental again and I have already recommended the hotel to others who are looking at planning a wedding. Sarah in particular was a joy to work with and made things seem easy and under control.
Now it’s all over and we have a few moments to relax and breathe
Now it’s all over and we have a few moments to relax and breathe, I would like to sincerely thank you and all the staff involved at the Intercontinental, Staging Connections and those responsible for the flowers. It all combined to give the most wonderful surrounding in which they were to celebrate their wedding.
I won’t forget the many gasps of wonder and delight from the guests when the doors finally opened to reveal the dramatic staging of the room. For 2 years now, they have carefully and specifically planned and imagined the room of their dreams. When they saw it in reality, it was everything they had hoped for.
Thank you Sarah for your attention to detail and your patience and support in that last crazy week.
Thank you so very much for all the hard work
Thank you so very much for all the hard work you put into making our wedding ceremony and reception so special. From our very first phone call, your friendly nature and professionalism made us feel that the plans for our big day were in extremely capable hands.
You were always so patient and informative, with our countless questions, emails and phone calls and you left no stone unturned with your attention to detail. We are extremely grateful for all of your organisation in the lead up to the day and for attending both the ceremony and reception to ensure it was all running smoothly.
We were also impressed with the other departments in the hotel that contributed to our day. The stunning floral arrangements by Kerry, how helpful the concierge were, the presentation and cleanliness of guest rooms and facilities, the delicious food prepared by the chef and the excellent service of the waiting staff.
We could not fault the service you and the team at the InterContinental Adelaide provided us. We feel so lucky to have had you coordinate such an important event in our lives and would definitely highly recommend any friends or family looking for a venue, to book with InterContinental Adelaide, particularly under your guidance.
Thank you very much for helping us co-ordinate our wedding
Thank you very much for helping us co-ordinate our wedding. We had a fantastic day and everything ran smoothly thanks to your help. The ballroom looked amazing and the service was fantastic. We could not have asked for a better day.
Thank you for all your hard work in organising our wedding reception
Thank you for all your hard work in organising our wedding reception. Luke and I were extremely impressed with your professionalism and patience! We had an amazing time and we were very happy with the service, the food and the way everything looked. Our guests had a fantastic time and many of them have commented on how well-presented and ‘classy’ the venue was.
Thank you, thank you, thank you for all your help
Thank you, thank you, thank you for all your help, advice and support with planning our wedding at the InterContinental. The reception was unbelievable, exactly how we imagined and more! The staff were so friendly yet professional, the food was amazing and the table arrangement were absolutely stunning.
Thank you also for recommending Steve McNally, everyone has commented on the great music!
Just a quick email to thank you and all the staff
Just a quick email to thank you and all the staff for your help in making our event the success that it was. We had nothing but positive comments from all our guests: ranging from the beautiful gazebo area, great rooms, flawless room service and exquisite dining. Much appreciated from both us, and all our guests.
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