The professionalism of all the staff at InterContinental Adelaide is to be commended
Dear Colin McCandless,
In August 2014 we tentatively booked a suite online at InterContinental Adelaide to have our wedding in a special place.
Some time later we visited to see if we could actually view the suite. Front of house staff were most helpful and showed us several suites,and we were able to make a firm decision to go ahead with our plans. Staff asked if there was a special occasion for our booking and we said that we planned to marry there. This lead them to let us know that the hotel was able to help and plan for occasions like this. There and then we were introduced to Christine Rentis who explained how her department would work with us and ball started rolling.
In January 2015 contracts were signed with menus and drinks discussed. We were then introduced to Emma Fettke who arranged the whole event.
The day of the wedding every thing was in place and was the making of a very memorable day for us both.
The professionalism of all the staff at InterContinental Adelaide is to be commended, in particular the assistance and organisational skills of Emma and our butler Agnes is to have special mention. Nothing was too much to do for them and made the day so special.We would not hesitate to recommend the service to others, well done.
If I was allowed two observations I would ask that the wine glassware be raised to five star status in keeping with the hotel status, and secondly we found the air-conditioning/machinery noise to be a little louder than expected, otherwise the experience/occasion was fantastic, thank-you very much.
Andree and Anthony Ordelman.